Help & Reference

FR Segments fr=

The fr= URL parameter tags a visit with the donor's fundraising segment. It flows through to donation records and appears in the Dashboard segment breakdown. Full definitions and survey signals in segments.md.

#Segment~SizeDefinitionGetsDoesn't get
01Major Donors~200Threshold TBCPersonal email/phone from CherieAll mass sends
02New Donors~800First gift <6 monthsWelcome sequence (3 emails)Appeals while in welcome
03Active Donors~4,500Last gift <24 monthsAll campaigns, tax crescendo
04Lapsed Donors~14,000Last gift 24+ monthsAppeals, matched givingVaries by recency (see below)
05RGs / Members~2,000Active monthly donorsMonthly stewardship (no ask)All revenue appeals
06Lapsed RGs / Members~1,200Former monthly, cancelledWin-back, final deadlineRegular appeals
07No Gift — Engaged~22,000Petition signers, clickers, volunteersFIGHT DOOM track, 50th series
08No Gift — Not Engaged~50,000No gift, no engagementNothing (suppress from all)Everything

Sub-segments within 04 — Lapsed Donors

Sub-segmentDefinitionGetsDoesn't get
Lapsed RecentLast gift 24–36 monthsFortnightly stories, appeals
Lapsed ColdLast gift 36–60 monthsMonthly, matched giving single shotTax drumbeat
Passengers>60 months, no engagementNothingEverything

Default Send Model

Appeals (default)
03 04 Active + Lapsed Donors — excluding donors to the existing appeal
Appeals (expanded reach)
03 04 07 + Engaged Non-Donors — first-gift frame, add when volume needed
Separate sends
RG stewardship  ·  Lapsed RG win-back  ·  Major donor

Tools & Repos

tws-signal Bitbucket →

Cloudflare Worker that integrates Raisely, Mailchimp, and Sky (Salesforce). Powers the /api/dashboard data — pulls live donation stats, campaign performance, and attribution breakdowns. Also handles UTM link shortening via tws.au/* redirects and runs the raisely stats CLI command used by this dashboard.

This app. SvelteKit frontend deployed to Cloudflare Pages, backed by a Worker for API routes. Provides the fundraising team with: live donation dashboard (by UTM medium, appeal, campaign), ad management, UTM link builder, countdown timers for email and web, and this reference page.